FervidAccounts at risk
MRR at risk
$38,400
- Accounts at risk
- 87
- Account risk percentage
- 9%
$418,000 MRR1,048 subscriptions
Eight weeks to Sep 21
| Week ending | MRR at risk |
|---|---|
| Aug 3 | $26,800 |
| Aug 10 | $28,300 |
| Aug 17 | $29,600 |
| Aug 24 | $31,200 |
| Aug 31 | $32,400 |
| Sep 7 | $33,500 |
| Sep 14 | $34,900 |
| Sep 21 | $38,400 |
Risk
Driver
Changed
15 of 15 accounts shown, page 1 of 1, sorted by Risk, ascending
Accounts at risk
15 of 87Top driver
Northwind Labs
MRR
$2,400
RiskHigh
- Renews
- Renews in 10 days
- Plan
- Scale plan
- Customer since
- Mar 2024
Cut from 24 seats to 14 on Sep 2. Last two invoices paid 11 and 14 days late. A 15 percent discount was applied on Aug 28.
- Seats −10 (−42%)
- Active users 22 to 11 (−50%)
- Falling since their Aug 26 ticket
- Invoices paid late
- Discount applied
Next step for Northwind Labs
Ask what changed on their team.
Weekly active users · PostHog for Northwind Labs
| Week of | Active users |
|---|---|
| Aug 17 | 22 |
| Aug 24 | 21 |
| Aug 31 | 18 |
| Sep 7 | 15 |
| Sep 14 | 12 |
| Sep 21 | 11 |
Billing history for Northwind Labs
- Sep 2, 2026Seats reduced24 seats down to 14. The monthly total falls from $2,400 to $1,400 at the Oct 1 renewal.
- Aug 28, 2026Discount applied15 percent off for six months, added to the existing subscription.
- Aug 12, 2026Invoice paid lateAugust invoice of $2,400 paid 14 days after it was due.
- Jul 14, 2026Invoice paid lateJuly invoice of $2,400 paid 11 days after it was due.
- Jun 10, 2026Invoice paid on timeJune invoice of $2,400 paid the day it was issued, as the 26 before it were.
- Jan 6, 2026Seats increased18 seats up to 24 at the January renewal.
- Mar 4, 2024Subscription startedScale plan, 18 seats, billed monthly.
Signals
- Seats reduced
- Invoices paid later and later
- Discount applied