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Overview

837 Feedback·7 Themes·Last analyzed 2 hours ago
Total Feedback
837+12%
vs last 30 days
Source Origins
37%Intercom
26%Zendesk
18%App Store
12%HubSpot
7%G2 Reviews
MRR at Risk
$26,400
Aggregated from high-priority product gaps
68% positive21% negative11% neutral

Most Talked About

ThemeAt RiskTrendMentions
Slow dashboard load times for enterprise accounts$18k at risk
142
Need native Slack integration for alerts$12k at risk
98
Report export failing for large datasets—
87
Mobile app needs offline support$8k at risk
73
Confusing onboarding flow for new users—
61
SSO/SAML required for enterprise compliance$21k at risk
45
Role-based access control (RBAC)$6k at risk
38

What to build next

Slow dashboard load times for enterprise accounts

9.4 CRITICALReported by 38 enterprise accounts

$18.2k

MRR Impact

Report export failing for large datasets

8.1 HIGHAffects 27 customers, blocking workflows

Mobile app needs offline support

8.1 HIGHExpansion request from 22 customers

$8.1k

MRR Impact

Confusing onboarding flow for new users

7.6 MEDIUMImpacts activation rate for new signups

Voices from your customers

Broken down by feedback intent

Pain points

2 themes

Slow dashboard load times for enterprise accounts
142
Report export failing for large datasets
87

Feature requests

4 themes

Need native Slack integration for alerts
98
Mobile app needs offline support
73
SSO/SAML required for enterprise compliance
45
Role-based access control (RBAC)
38

UX issues

1 themes

Confusing onboarding flow for new users
61

Customer wins

2 themes

Love the new reporting dashboard24
Great customer support experience18

All Themes

7 total

89
#1

Slow dashboard load times for enterprise accounts

Performance
142 mentions
38 customers
$18k MRR
In Progress
76
#2

Need native Slack integration for alerts

Integration
98 mentions
31 customers
$12k MRR
Planned
72
#3

Report export failing for large datasets

Bug
87 mentions
27 customers
New
65
#4

Mobile app needs offline support

Feature Request
73 mentions
22 customers
$8k MRR
New
58
#5

Confusing onboarding flow for new users

UX Issue
61 mentions
19 customers
Under Review
54
#6

SSO/SAML required for enterprise compliance

Feature Request
45 mentions
12 customers
$21k MRR
New
48
#7

Role-based access control (RBAC)

Feature Request
38 mentions
14 customers
$6k MRR
New

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