Every support ticket
is a signal
Fervid turns customer conversations into prioritized product insights. Automatically.
No credit card required
You already know this is broken
Feedback is a black hole
Hundreds of conversations. Zero structure.
The loudest voice wins
Without data, whoever pinged the CEO wins.
Enterprise tools cost $30K/yr
Weeks to set up. You need answers Monday.
How it works
Connect
One-click OAuth. Conversations sync automatically.
Analyze
AI classifies every message by topic, sentiment, and urgency.
Act
Weekly digests, spike alerts, and evidence briefs land in your inbox.
Enterprise intelligence. Startup price.
Weekly digest
Top themes and churn signals before sprint planning.
Spike alerts
Topic jumps 3x in 24h? You know immediately.
Evidence briefs
Stakeholder-ready summaries with quotes and data.
Segment weighting
Enterprise pain points surface above free-tier noise.
Transparent AI
Every score includes reasoning you can verify.
Always in sync
New conversations analyzed automatically.
Simple pricing
Unlimited seats on every plan. AI included, not an add-on.
Starter
For growing teams
- 1,000 items/month
- 3 projects
- 2 integrations
- AI themes & sentiment
- Plan-weighted scoring
- CSV + data export
Growth
Revenue intelligence
- 5,000 items/month
- 10 projects
- 5 integrations
- Revenue at Risk view
- Segment comparison
- Weekly digests & alerts
- Natural language queries
- API access
Scale
High-volume teams
- 20,000 items/month
- Unlimited projects
- Unlimited integrations
- Everything in Growth
- SSO / SAML
- Custom taxonomy
- GDPR controls
- Priority support